Category Archives : Cost Efficiency


KStar Associates DMAIC Lean Six Sigma Problem Definition

How to use customer centric problem definition

Having a structured approach for realising there’s a problem, to then quantifying it (to understand severity), contextualising it (to understand impact) and ultimately setting a measurable KPI target to resolve it can sometimes be tricky. KStar Associates work with clients of all sizes to help them develop a culture of continuous improvement & this article […]


Building a Lean Six Sigma Programme

Building a Lean Six Sigma programme as the driving force of process improvement requires a strong organisational framework to ensure focussed effort that delivers results. This article covers a programme management office (PMO) framework KStar Associates’ uses with clients when ramping up a lean six sigma programme to minimise risk and manage change within the […]

KStar Lean Six Sigma PMO